Conducting Meetings Effective Meeting Communication

In "Conducting Meetings: Effective Meeting Communication," you will learn how to communicate effectively as a meeting leader, listen and ask questions, and understand nonverbal communication during a meeting. In the simulations, you will be meeting with managers of various departments to address an increase in customer complaints due to some shipping problems. Your goal is to determine why the shipping problems are occurring, how to correct them, and to decrease the number of complaints being received.